Refund policy

Due to the custom, handmade nature of our products, all sales are final unless the item arrives damaged or defective.

If you are unsatisfied with your order, returns may be accepted only if the item is returned in its original, unused, and undamaged condition within 14 days of delivery. The customer is responsible for return shipping costs.

Once we receive and inspect the returned item, a refund will be issued to your original payment method. Items that show signs of use, damage, or alteration will not be eligible for a refund.

Custom orders are non-refundable as they are made specifically for you.

Please contact us before returning any item at SassyCraftsAZ@gmail.com.